Victory IT Solutions
How We Work
Our IT Services
01
Help Desk
Our help desk services offer reliable support for your day-to-day technical issues and needs, with a focus on software support and installation, application support, email support, as well as printer and scanner assistance.
With our subscription plan, you receive dedicated technical support for a single device, billed on a monthly basis. This service is designed to provide assistance for workstations and mobile devices. Our team of experienced remote technicians ensures comprehensive technical support, with response times typically within 24 to 48 hours of your service request.
02
IT Consulting
Whether you require a new PC setup for an employee, office cabling, or assistance with data migration, we are here to support your business needs.
Our consulting services begin with creating a customized plan tailored to your company’s requirements. We then implement this plan and provide ongoing support throughout the entire process to ensure its success.
Our comprehensive consulting offerings include cloud services, VoIP solutions, network design, cabling, office relocations, compliance, network security, and project management.
03
Break Fix
Our IT support model focuses on providing reactive services to address issues when malfunctions or breakdowns occur. The pay-as-you-go approach ensures that costs are incurred only when immediate repairs are needed, as opposed to proactive managed service model that involves ongoing maintenance and support.
Transform your IT infrastructure…
with our comprehensive range of external IT services.
Contact us now to discuss your requirements.
About us.
Victory IT Solutions is a client-focused IT solutions provider serving small and medium-sized businesses in Austin and the surrounding areas.
We are dedicated to delivering innovative solutions that address the evolving needs of our clients. By taking a proactive approach and fostering strong, meaningful relationships, we ensure positive outcomes and exceptional service. Our team invests the time to thoroughly understand each client’s unique requirements, enabling us to deliver customized solutions that drive business success.
★★★★★
4.4 from 1,400+ customers
★★★★★
Carlos Kea was one of the first people to welcome me to Imagine Learning on my first day. While assisting with my IT onboarding, he quickly became that “familiar face” thanks to his warm demeanor and in-depth knowledge of the IT systems I needed as a new hire. Over the following years, his constant professionalism and approachable attitude never faltered. No matter how complex the issue, he always took full ownership and found effective solutions with remarkable speed. I hold Carlos in the highest regard as both a friend and colleague, and I’m confident his value will be immediately recognized in his next venture.
Highly recommended.
Michael Dickerson
Imagine Learning
Frequently Asked Questions
What is your company’s expertise?
Our company specializes in providing external IT services such as helpdesk support, desktop support, admin assistance, and
How can I contact your
You can contact our company by filling out the contact form on our website or by calling our support hotline.
What are the benefits of
Outsourcing IT services can provide cost savings, access to specialized expertise,
What industries do you serve?
We serve companies in various industries including finance, healthcare, technology, and more.
What services do you provide?
We provide external IT services including helpdesk, desktop support, admin assistance, and technical projects implementations and migrations.